Why Managed Print Services?

By:  John M. Cook (12/06/2012)

I know a pretty sure bet… ask any IT Director what is the least favorite area of their job… nine out of ten times, the answer is printing (office document output).  Why… it’s simple:  printers can be very needy.  They need toner and other supplies, and service… again and again.  They have problems with software driver’s and firmware updates.  They can be noisy.  In other words, they require a lot of attention and support, and they distract attention away from core business functions like innovation and strategic activities.

And chances are, like most companies… you are buried in documents. You are producing and receiving more of them, both paper and digital, than ever before. Your customers want information in real time. Governmental agencies require you to be able to quickly archive and access your key records. You need to be able to take advantage of the latest document technologies. And just as importantly you have to be able to hold down and control costs.

When IT Directors take a good look at printing… they soon realize that there is real opportunity to reduce costs, enhance end-user satisfaction, strengthen security and increase productivity… by engaging Managed Print Services (MPS).MPS offers a pay-as-you-go system that allows you to greatly reduce overhead expenses and manage risk.  Everybody seems to be offering MPS… the major original equipment manufacturers (OEM), distributors, IT resellers, and printer and copier dealers.  The key is to find the right provider who can offer superior service, future flexibility, and competitive pricing.

TruePrint, our Managed Print Services program, resolves these issues, and more, at a cost considerably lower than you are currently spending. We assume primary responsibility for meeting your office printing needs. We provide a thorough workflow analysis and needs assessment matched with a strategic hardware and software optimization plan to insure a balanced and right-sized infrastructure, supported by proactive management of service and supplies. The end result is a reduced I.T. workload, improved efficiency, enhanced productivity, and reduced costs. Our plan aligns with your business’ goals and is ever-evolving… resulting in further optimization and greater cost savings in the future.

We will provide you with remote monitoring of your entire output fleet, in addition to monthly management reports containing volume and utilization analytics. Our optimization tools and strategies will allow you to print less and print smarter. Our program is based on established best practices, years of experience, and remains unequalled in the quality, scope and value it delivers to our customers.

Printing is the “last bastion of uncontrolled spending.”  We can help you transform your least enjoyable responsibility into an area with a predictable, budgeted expense and an optimal fleet of devices, whose management is completely outsourced.  It will free up money for your company, it will free up time for your department, and it will free you up to focus on strategic activities.  The time is now!  And this is why.

Hurricane Sandy… Disaster Recovery… and The Cloud

By:  John M. Cook (11/06/2012)

This week, up and down the East coast of the United States, businesses are discovering their disaster recovery plan was not quite what they had hoped.  With disrupted power, internet, phone and other technical services for millions along the Eastern seaboard, many businesses are now discovering just how good or bad their disaster recovery plans really are.

Data centers tested their emergency systems and prepared for the onslaught of Hurricane Sandy.  One ISP, however, still ended up with a flooded facility and had to completely shut down operations, to avoid infrastructure damage.  Many of the ISP’s (Datagram) customers had already opted for co-location backup and disaster recovery services with the company’s secondary data center location in Connecticut.

There are no real-time statistics on the percentage of companies that have failed or will fail as a result of inadequate disaster recovery solutions. It is reasonable to assume there will be significant disruption and serious financial distress for many small to medium sized businesses because of Hurricane Sandy.

Data backed up, only at a businesses on-site location, is not of much value if it’s three feet underwater or completely destroyed.  Even data backed up to an off-site location may not be enough… if it is only backed up to one location.

This is where we learn a serious lesson about the value of The Cloud.  Clouding hosting means your valuable data is never in just one location.  Even if one data center is completely shut down, your data remains completely safe at the co-location site. Failover from one center to another is nearly instantaneous.

Cloud hosting, especially for disaster recovery, is a flexible, scalable, reliable and cost-effective alternative.  Recovery times are faster due to the fact that cloud servers can be up and running in minutes.

An effective, efficient, well-designed disaster recovery plan is essential in today’s business world.  Unexpected disasters happen.  Information and data that you do not have properly backed up… is simply data that you have not lost… yet!

What if?